Terms & Conditions

Important: You will see a transaction on your credit card from our ticket processing sponsor “EB – Eventbrite” for the tickets purchased.

***ARRIVE 30 MINUTES BEFORE YOUR DEPARTURE TIME TO CHECK-IN***

***MUST BE BOARDED 10 MINUTES BEFORE DEPARTURE TIME. BE ON TIME***

***EACH GUEST MUST HAVE A TICKET. 1 BAR CODE = 1 TICKET***

***NO REFUNDS IF YOU MISS THE BOARDING TIME***

***LATE ARRIVALS WILL BE PLACED END OF STANDBY LINE***

***ALL TICKETS ARE NON-REFUNDABLE AND CANNOT BE RESCHEDULED FOR ANY REASON***

Map & Parking Information(opens in a new tab)

The event attendees must be present at the door along with valid photo identification. Any ticketing issues will be handled by Eventbrite.com. It is highly recommended that you purchase your own ticket.

Please note that you will have to take a printout (or show on your phone) of the ticket that you will receive from Eventbrite.com and show it at the venue to gain access. Any failure to provide proper identification/order printout may result in the denial of admission with no refund.

Security reserves the right to inspect all bags and persons. Absolutely no outside food or beverage may be brought on the boat. Guests who are deemed intoxicated (or otherwise unfit) upon arrival, will be denied entry and no refunds will be given. We want all guests to enjoy themselves on the cruise, but please note it’s a 1.5-hour cruise and our number one priority is the safety of all guests. The boat will depart the dock as soon as boarding is completed. Once the boat begins its cast off procedure, for the safety of all guests, absolutely no late arrivals will be allowed within the security fence to board. If you are late, you will be left at the harbor without a refund. In the event of dangerous weather conditions, security situations, mechanical issues with the locks, the boat, etc., the boat may not cruise, and you’ll be given a credit for a future cruise. In the event of rain, or other inclement weather, the tour will continue.

Cruise length will vary based upon multiple factors, including, but not limited to: boarding time, lock operations, boat traffic, weather, special events such as fireworks, etc. The tour guide on the boat will give a variety of information, at their discretion, with the goal of making a fun cruise for the entire crowd. The volume level will be set to an acceptable level intended to please all guests and may be regulated/limited by safety regulations set forth by the captain.

TICKET HOLDER VOLUNTARILY ASSUMES ALL RISKS AND DANGER INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED, WHETHER OCCURRING PRIOR TO, DURING OR AFTER THE EVENT. TICKET HOLDER VOLUNTARILY AGREES THAT THE MANAGEMENT, FACILITY, PARTICIPANTS, PARTICIPATING CLUBS, EVENTBRITE, AND ALL OF THEIR RESPECTIVE AGENTS, OFFICERS, DIRECTORS, OWNERS, AND EMPLOYEES ARE EXPRESSLY RELEASED BY TICKET HOLDER FROM ANY CLAIMS ARISING FROM SUCH CAUSES.

All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made.

Promoters, Venue Owners, Security, and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket Holder is aware that the venue and talent are subject to change. Ticket Holder is aware that event amenities are subject to change and not grounds for a refund, including but not limited to: liquor beverage selection, VIP amenities, VIP table amenities, drink lines, pre- and post-party admission, drink specials, raffle items, giveaways, gifts, express entry, special areas, sponsors, amount of bartenders and servers, celebrity guests, etc.

Ticket Holder agrees and accepts that event will comply with Illinois happy hour law. Rules are subject to change in accordance with Illinois law.

Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language or who fails to comply with these or other management rules. Breach of any of the foregoing will automatically terminate this license.

This ticket is a revocable license and admission may be refused upon refunding the face amount of the ticket. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen, or counterfeit, and if so are void. Ticket Holder agrees by use of this ticket, not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition for which this ticket is issued. Ticket Holder acknowledges that the event may be broadcast or otherwise publicized, and hereby grants permission to utilize the ticket holder’s image or likeness in connection with any live or recorded transmission or reproduction of such event.

In conformance with some local requirements or certain facility rules, alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind may not be brought into the premises. Ticket Holder and Ticket Holder’s belongings may be searched on entry. Ticket Holder consent to such searches and waive any related claims that may arise. If Ticket Holder elects not to consent to such searches, Ticket Holder may be denied entry to the event without refund or other compensation. This ticket cannot be replaced if lost, stolen, or destroyed, and is valid only for the event for which it is issued. This ticket is not redeemable for cash. It is unlawful to reproduce this ticket in any form. Unless indicated otherwise, prices include all applicable fees and/or cash discounts (if available).

For any questions or concerns regarding the above, please contact us via email and we will be more than glad to assist with your needs.

At Tours & Boats, accessible from toursandboats.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Tours & Boats and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Tours & Boats. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Tours & Boats follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Tours & Boats uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Tours & Boats.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Tours & Boats, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Tours & Boats has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Tours & Boats Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tours & Boats does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

For any questions or concerns regarding the above, please contact us via email(opens in a new tab) and we will be more than glad to assist with your needs.