Tours & Boats

Important: You will see a transaction on your credit card from our ticket processing sponsor “EB – Eventbrite” for the tickets purchased.

***ARRIVE 45 MINUTES BEFORE YOUR DEPARTURE TIME TO CHECK-IN***

***MUST BE BOARDED 10 MINUTES BEFORE DEPARTURE TIME. BE ON TIME***

***EACH GUEST MUST HAVE A TICKET. 1 BAR CODE = 1 TICKET***

***NO REFUNDS IF YOU MISS THE BOARDING TIME***

***LATE ARRIVALS WILL BE PLACED END OF STANDBY LINE***

***ALL TICKETS ARE NON-REFUNDABLE AND CANNOT BE RESCHEDULED FOR ANY REASON***


Directions & Parking

Map & Parking Information

The event attendees must be present at the door along with valid photo identification. Any ticketing issues will be handled by Eventbrite.com. It is highly recommended that you purchase your own ticket.

Please note that you will have to take a printout (or show on your phone) of the ticket that you will receive from Eventbrite.com and show it at the venue to gain access. Any failure to provide proper identification/order printout may result in the denial of admission with no refund.

Security reserves the right to inspect all bags and persons. Absolutely no outside food or beverage may be brought on the boat. Guests who are deemed intoxicated (or otherwise unfit) upon arrival, will be denied entry and no refunds will be given. We want all guests to enjoy themselves on the cruise, but please note it’s a 1.5-hour cruise and our number one priority is the safety of all guests. The boat will depart the dock as soon as boarding is completed. Once the boat begins its cast off procedure, for the safety of all guests, absolutely no late arrivals will be allowed within the security fence to board. If you are late, you will be left at the harbor without a refund. In the event of dangerous weather conditions, security situations, mechanical issues with the locks, the boat, etc., the boat may not cruise, and you’ll be given a credit for a future cruise. In the event of rain, or other inclement weather, the tour will continue.

Cruise length will vary based upon multiple factors, including, but not limited to: boarding time, lock operations, boat traffic, weather, special events such as fireworks, etc. The tour guide on the boat will give a variety of information, at their discretion, with the goal of making a fun cruise for the entire crowd. The volume level will be set to an acceptable level intended to please all guests and may be regulated/limited by safety regulations set forth by the captain.

TICKET HOLDER VOLUNTARILY ASSUMES ALL RISKS AND DANGER INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED, WHETHER OCCURRING PRIOR TO, DURING OR AFTER THE EVENT. TICKET HOLDER VOLUNTARILY AGREES THAT THE MANAGEMENT, FACILITY, PARTICIPANTS, PARTICIPATING CLUBS, EVENTBRITE, AND ALL OF THEIR RESPECTIVE AGENTS, OFFICERS, DIRECTORS, OWNERS, AND EMPLOYEES ARE EXPRESSLY RELEASED BY TICKET HOLDER FROM ANY CLAIMS ARISING FROM SUCH CAUSES.

All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made.

Promoters, Venue Owners, Security, and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket Holder is aware that the venue and talent are subject to change. Ticket Holder is aware that event amenities are subject to change and not grounds for a refund, including but not limited to: liquor beverage selection, VIP amenities, VIP table amenities, drink lines, pre- and post-party admission, drink specials, raffle items, giveaways, gifts, express entry, special areas, sponsors, amount of bartenders and servers, celebrity guests, etc.

Ticket Holder agrees and accepts that event will comply with Illinois happy hour law. Rules are subject to change in accordance with Illinois law.

Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language or who fails to comply with these or other management rules. Breach of any of the foregoing will automatically terminate this license.

This ticket is a revocable license and admission may be refused upon refunding the face amount of the ticket. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen, or counterfeit, and if so are void. Ticket Holder agrees by use of this ticket, not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition for which this ticket is issued. Ticket Holder acknowledges that the event may be broadcast or otherwise publicized, and hereby grants permission to utilize the ticket holder’s image or likeness in connection with any live or recorded transmission or reproduction of such event.

In conformance with some local requirements or certain facility rules, alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind may not be brought into the premises. Ticket Holder and Ticket Holder’s belongings may be searched on entry. Ticket Holder consent to such searches and waive any related claims that may arise. If Ticket Holder elects not to consent to such searches, Ticket Holder may be denied entry to the event without refund or other compensation. This ticket cannot be replaced if lost, stolen, or destroyed, and is valid only for the event for which it is issued. This ticket is not redeemable for cash. It is unlawful to reproduce this ticket in any form. Unless indicated otherwise, prices include all applicable taxes and/or cash discounts (if available).

For any questions or concerns regarding the above, please contact us via email and we will be more than glad to assist with your needs.

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